Allowing emails that are marked as "Spam" with Norton AntiSpam and Norton Internet Security
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Anti-Spam > Allowing
emails that are marked as "Spam" with Norton AntiSpam and Norton
Internet Security
- Operating System: Windows 95/98, 2000, ME, XP
- Application: Norton Anti-Spam
- Application Version: All
Norton AntiSpam identifies spam based a dynamic filtering engine which adjusts itself based on your input. There are two ways to tell Norton AntiSpam that you would like to receive this email. To allow all email from a specific email address, skip to the section "To add an email address to the Allowed list." To tell Norton AntiSpam that one specific email is not spam and help train its filtering engine, go on to the section "To tell Norton AntiSpam that one specific email is not spam."
To tell Norton AntiSpam that a specific email is not spam
- Open your email program.
- View the emails in the Norton AntiSpam folder.
- Right-click on each item that should not have been marked
as spam and click This is not Spam.
- If you have set your options to ask before adding senders
to the Allowed List, then answer the prompts accordingly.
- Close your email program.
Norton AntiSpam will use data about this email to help determine
what is spam in the future.
To add an email address to the Allowed list
- Do one of the following:
• If you are using Norton AntiSpam 2004 as a stand-alone product,
open Norton AntiSpam.
• If you are using Norton AntiSpam 2005 as a stand-alone product,
open Norton AntiSpam and double-click Norton
AntiSpam.
•If you are using Norton Internet Security 2004, open Norton
Internet Security and double-click Norton AntiSpam.
• If you are using Norton Internet Security 2005, open Norton Internet
Security, click Norton AntiSpam on the left side of the
screen, and then double-click Norton AntiSpam.
- Do one of the following:
•
In Norton AntiSpam 2004, click Allowed List > Configure.
• In Norton AntiSpam 2005 and Norton Internet Security, click Allowed
List.
- In the Allowed List window, click Add.
- Do one of the following:
•
In Norton AntiSpam 2004 or Norton Internet Security 2004, in the "Add
Address to Allowed List" dialog box, enter the address
in the format user@domain.com.
•
In Norton AntiSpam 2005 or Norton Internet Security 2005, in the "Address
Type" menu, select Email, and then enter the address
in the format user@domain.com.
- Click OK to close the Add Address to Allowed List dialog
box.
- Click OK to close the Allowed List window.
After configuring Norton AntiSpam or Norton Internet Security
to allow email from a specific address, you will no longer see
emails from this address marked as "Spam."
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